To ensure availability and a seamless experience, we recommend making a reservation ahead of your visit.
Please arrive at least 20 minutes before your scheduled treatment. This allows time to complete your health form and begin your experience
in a calm and relaxed state.
Upon arrival, you’ll be asked to complete a brief health questionnaire. Our receptionist will explain the details of your treatment and accommodate
any preferences, including therapist gender.
Please note that late arrivals may shorten the duration of your session.
Guests with medical conditions, including heart issues, high or low blood pressure, or skin sensitivities, are encouraged to consult a doctor before booking.
For health and hygiene reasons, we do not recommend hammam treatments for guests with severe eczema, fungal infections, psoriasis or open wounds.
Out of care for your wellbeing, hammam and massage services are not available for guests who are pregnant.
If you are on your period, please use a tampon during your visit or feel free to request one at reception.
Please inform our team of any conditions when reserving.
For optimal results, we recommend avoiding lotions, oils, or creams on your body both the day before and the day of your hammam or massage treatment.
We recommend avoiding sunbathing before your treatment, especially prior to traditional body scrubbing or massage, to prevent skin sensitivity.
Women and men share the same bathing space and receive treatments together. The environment is designed to ensure comfort, privacy,
and respectful care for all guests.
Please note that massage rooms are private and designed for individual use only. For this reason, couples’ massages are not available.
To maintain a serene setting for all guests, we kindly ask that mobile phones remain silent and are not used in hamam areas. Smoking is not permitted.
To preserve the tranquil atmosphere of Çukurcuma Hamamı 1831, we kindly ask that guests under the age of 12 are not admitted.
Guests aged 12 to 17 are welcome to enjoy the hammam experience when accompanied by a parent or legal guardian throughout the entire visit.
However, massage treatments are reserved exclusively for guests aged 18 and above to ensure the highest standard of care, safety, and comfort.
Service charge is not included. If you wish, 10–15% may be left at reception, by cash or card; your therapist will be sincerely grateful.
Cancellations made at least 4 hours before your appointment are eligible for a full refund.
Cancellations made less than 4 hours in advance will receive a 50% refund.
We suggest leaving your valuables and jewellery in your room. A private dressing room will be provided for your use.
Çukurcuma Hamamı is not responsible for lost or misplaced items.
For your ritual, we provide all essentials including hammam towels, olive oil based soap, shampoo, conditioner, kese mitt and slippers.
To maintain tradition and hygiene, we kindly recommend female guests to avoid wearing one-piece swimsuits during treatments.
If needed, two-piece single-use bikinis (top and bottom) or shorts are available in the changing rooms for your convenience.
Before or after your treatment, your private dressing room is equipped with thoughtful amenities such as a hairdryer,
cotton pads, cotton swabs, wet wipes, and a comb to support your comfort with ease and elegance.
In the shared makeup area, makeup remover oil and post-treatment body lotion are available for touch-ups and skin hydration.
All products used in our treatments are made with 100% natural and chemical-free ingredients, crafted from centuries-old traditions. The olive oil is sourced from the sun-drenched groves of Cunda Island, the jewel of the Aegean. These nourishing blends are as kind to your skin as they are to the environment, honoring both heritage and harmony.
Çukurcuma Hamamı 1831 is open daily from 09:00 to 22:00.