At Çukurcuma Hamam 1831, we are committed to providing a seamless and rejuvenating experience from the moment you book until your treatment is complete. In the spirit of transparency and hospitality, we’ve outlined our core policies regarding reservations, cancellations, and general policies. If you have additional questions, our team will be happy to assist you.
We highly recommend making your reservation in advance, especially during weekends, holidays, and peak travel periods. Walk-ins are welcome depending on availability, but cannot be guaranteed.
Reservations can be made online, by phone, or in person. Payment is required at the time of booking or upon arrival. We accept major credit cards, cash, and mobile payments. Gift cards may be used for any treatment and must be presented prior to service. All listed prices are inclusive of applicable taxes. Gratuities are not included and remain at your discretion.
Please arrive at least 15 minutes prior to your scheduled appointment to allow time for check-in and relaxation.
Arriving late may result in a shortened treatment session out of respect for the following guest's time.
We highly recommend making your reservation in advance, especially during weekends, holidays, and peak travel periods. Walk-ins are welcome depending on availability, but cannot be guaranteed.
Reservations can be made online, by phone, or in person. Payment is required at the time of booking or upon arrival. We accept major credit cards, cash, and mobile payments. Gift cards may be used for any treatment and must be presented prior to service. All listed prices are inclusive of applicable taxes. Gratuities are not included and remain at your discretion.
● You may cancel or reschedule your appointment up to 24 hours in advance with no charge.
● Cancellations made within 24 hours of your appointment may be charged in full.
● Group reservations (3+ guests) require 48 hours’ notice.
● No-shows will be charged 100% of the treatment fee.
Please contact us directly by phone or email if you need to make changes.
For your safety and comfort, please inform us of any medical conditions, allergies, skin sensitivities, or pregnancy prior to your treatment.
We reserve the right to adjust or refuse a service if it may compromise your well-being.
Gift cards are non-refundable and valid for one year from the date of issue.
They can be used for any treatment offered at Çukurcuma Hamam 1831 and must be presented before the service.
Lost or stolen gift cards cannot be replaced.
If you have any questions regarding your reservation, our policies, or your visit, please do not hesitate to reach out:
Email: info@cukucumahamami.com / Phone: +90 212 243 64 80
